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Reviews
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Vikki on Dec 8, 2019
5 out of 5 starsMy mother is a huge snoopy fan. Can’t wait to surprise her this year for Xmas!!
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Heather on Oct 24, 2019
5 out of 5 starsCute packaging, quick delivery, nice note, and extras. Thank you!!
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SporkSpoonFork on Oct 10, 2019
5 out of 5 starsShipped perfectly, great condition. loved the stickers! Nice job!
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anyacate18 on Sep 29, 2019
5 out of 5 starsLabels arrived quickly and in adorable packaging- thank you!
About DukeDuchessDesignCo
Hi! You found us!
Shop members
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Cole
Owner, Photographer, Designer
Founder of UndertowMediaNC a full service photography & videography company, who inspired Kimberly to go all the way & make her 2nd passion another dream come true!
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Kimberly
Creator, Designer, Photographer
Kimberly spent her early years in a ceramics shop, watching family fill molds, glaze and fire ceramic home decor. She's loved art and crafts her entire life. She truly enjoys sharing her finds and creations with you.
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Romeo
Curator
4.5 year old American Bully, everyone makes fun of him because he only works out his upper body.
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Waffles
Customer Service
2 year old American Bully, part time model & sunbather who likes to sit on her butt. This sour patch kid is the attitude of the bunch, so we put her in charge of answering the phones.
Shop policies
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More information
Frequently asked questions
Gift wrapping and packaging
We are more than happy to gift wrap & add a special note or card in the package. If you have a special request we will be more than happy to get extra creative for you!
Condition of Vintage Items
"Very Good" for pieces that are in excellent condition. Yet please remember that these items have mostly been used before; so they will have a few imperfections. Anything that is obvious will be noted in the description and/or pictures.
"Good" condition; it means that it does have some flaws (and should be noted in the description). Less than perfect, but still in good shape.
Damages During Shipping
The USPS has changed it claims requirement to having to bring in the box and broken piece to the local post office in order to file a claim on this insurance.
1. Please take pictures of the broken item and the box and packaging and send those to me in a message.
2. I will then file a claim for reimbursement and send you the claim number.
3. I will then ask you to take the broken piece and its packaging to your local post office for their review (remember to bring the claim number with you).
4. Notify me that this step was taken and I’ll issue a refund at that time.
What is Vintage?
Vintage means an item is at least 20 years old or at the most 99 years old. Once it is 100 years old, you can call it an antique. Please be aware that you are purchasing a used item. We keep trying to improve our descriptions and pictures to point out chips or dents or other issues a piece may have.
Saying that, there may be small vintage wear that go unnoticed. I do go over the piece when I buy it, wash it, take its picture, write its description or weigh it. Yet still, sometimes I miss it. The right light will show scratches on dinner plates for example. One time, you could see a crack in a piece of pottery in the photograph that you could not see when looking at it.
Discounts
Discounts will take into consideration the cost of the pieces and how many listings are purchased so I cannot offer a blanket percentage. Please message me if you going to purchase more than one listing.
And, it never hurts to ask what is our best price. Sometimes we have to let things go and sometimes we cannot not go lower.
Returns, Refunds, Exchanges.
If you are unsatisfied with your purchase please contact us, we will make the best determination case by case.